Christopher R
GARLAND, TX | 2024 GMC Sierra 1500May 1, 2026I called the service department for car maintenance. They promptly gave me an appointment time and a reminder. I came at my time, was greeted by Louis, who did an outstanding job. Took the time to explain everything . Gave me an expected time of service. Not only did he meet the expectation he exceeded the expectation. I am 100% satisfied with the level of service from the first call, day of service and the work performed.Response from GATEWAY GMC
May 2, 2026Thank you, Christopher, for the outstanding 5-star review and for trusting Gateway GMC with your vehicle’s maintenance! We’re thrilled to hear that your experience was seamless from the initial call all the way through the completed service. Providing clear communication, accurate timelines, and a smooth process is exactly what we strive for. A special thank you for recognizing Louis—he truly takes pride in making sure every customer is informed and well taken care of. We’re glad he was able to exceed your expectations. We appreciate your business and look forward to assisting you again down the road!Pablo R
MESQUITE, TX | 2024 GMC Sierra 1500May 1, 2026Friendly serviceResponse from GATEWAY GMC
May 2, 2026Thank you, Pablo, for your 5-star review and for choosing Gateway GMC! We appreciate your feedback and are glad to hear you experienced friendly service during your visit. Our team works hard to make every interaction welcoming and straightforward. We look forward to assisting you again in the future!KYLE R
ROYSE CITY, TX | 2026 GMC Sierra 2500 HDApril 22, 2026Andy was great! No pressure the whole time. Very knowledgeable and accommodating. My best vehicle purchase ever.Response from GATEWAY GMC
April 22, 2026Kyle, thank you for sharing this! Andy takes great pride in delivering a transparent, no-pressure experience, and it’s great to see that reflected here. We’re grateful for your trust in Gateway GMC and honored to be part of your best vehicle purchase experience. Welcome to the Gateway family!Patricia W
MESQUITE, TX | 2021 Buick Encore GXApril 21, 2026Just an oil change.Response from GATEWAY GMC
April 21, 2026Thank you, Patricia! We truly appreciate you choosing Gateway GMC for your oil change and taking the time to leave us a 5-star review. We look forward to seeing you again on your next visit!KC P
FORNEY, TX | 2026 GMC Sierra 1500April 16, 2026Everything went so fast and everyone was so friendlyResponse from GATEWAY GMC
April 16, 2026Thank you, KC, for the 5-star review! We’re glad to hear everything moved quickly and that our team made the experience friendly and easy for you. That’s exactly what we strive for at Gateway GMC. We appreciate your business and look forward to assisting you again in the future!Leslie J
GARLAND, TX | 2018 GMC 1500 SierraApril 14, 2026Great friendly serviceResponse from GATEWAY GMC
April 15, 2026Thank you, Leslie, for the 5-star review! We truly appreciate your kind words about our friendly service. At Gateway GMC, we strive to make every experience welcoming and enjoyable. We look forward to seeing you again!Robert H
GARLAND, TX | 2025 GMC Sierra 1500March 31, 2026Outstanding customer service! I do have some concerns about my new truck with 3K miles having a gasket oil leak, but I appreciate ya'll addressing it and fixing. I won't shop anywhere else!Response from GATEWAY GMC
March 31, 2026Robert, thank you for the kind words and for choosing Gateway GMC. We certainly understand your concern with a gasket oil leak on a newer truck, and we’re glad our team was able to get it corrected quickly and properly. Your trust and loyalty mean everything to us, and we’ll always be here to ensure your vehicle is taken care of the right way. We truly appreciate your continued business.Melanie H
DALLAS, TX | 2023 Buick Encore GXMarch 20, 2026It is always great to see the service team! Thanks Louis and always great to see Randy! Very professional and amazing customer service. Thank you! ☺️Response from GATEWAY GMC
March 20, 2026Thank you for the wonderful 5-star review, Melanie! We truly appreciate your continued trust in our service team. It’s great to hear that Louis and Randy continue to provide you with professional and amazing customer service—we’ll be sure to recognize them for their outstanding work. We always enjoy seeing you as well and look forward to your next visit!Melanie H
DALLAS, TX | 2023 Buick Encore GXMarch 20, 2026It is always great to see the service team! Thanks Louis and always great to see Randy! Very professional and amazing customer service. Thank you! ☺️Response from GATEWAY GMC
March 20, 2026Thank you for the wonderful 5-star review, Melanie! We truly appreciate your continued trust in our service team. It’s great to hear that Louis and Randy continue to provide you with professional and amazing customer service—we’ll be sure to recognize them for their outstanding work. We always enjoy seeing you as well and look forward to your next visit!Jose A
DALLAS, TX | 2026 GMC Sierra 1500March 19, 2026Great helpResponse from GATEWAY GMC
March 20, 2026Standard Professional Response (Recommended): Thank you for your 5-star review, Jose! We truly appreciate your feedback and are glad to hear you received great help from our team. Thank you for choosing Gateway GMC—we look forward to assisting you again!