Robert H
GARLAND, TX | 2025 GMC Sierra 1500March 31, 2026Outstanding customer service! I do have some concerns about my new truck with 3K miles having a gasket oil leak, but I appreciate ya'll addressing it and fixing. I won't shop anywhere else!Response from GATEWAY GMC
March 31, 2026Robert, thank you for the kind words and for choosing Gateway GMC. We certainly understand your concern with a gasket oil leak on a newer truck, and we’re glad our team was able to get it corrected quickly and properly. Your trust and loyalty mean everything to us, and we’ll always be here to ensure your vehicle is taken care of the right way. We truly appreciate your continued business.Melanie H
DALLAS, TX | 2023 Buick Encore GXMarch 20, 2026It is always great to see the service team! Thanks Louis and always great to see Randy! Very professional and amazing customer service. Thank you! ☺️Response from GATEWAY GMC
March 20, 2026Thank you for the wonderful 5-star review, Melanie! We truly appreciate your continued trust in our service team. It’s great to hear that Louis and Randy continue to provide you with professional and amazing customer service—we’ll be sure to recognize them for their outstanding work. We always enjoy seeing you as well and look forward to your next visit!Melanie H
DALLAS, TX | 2023 Buick Encore GXMarch 20, 2026It is always great to see the service team! Thanks Louis and always great to see Randy! Very professional and amazing customer service. Thank you! ☺️Response from GATEWAY GMC
March 20, 2026Thank you for the wonderful 5-star review, Melanie! We truly appreciate your continued trust in our service team. It’s great to hear that Louis and Randy continue to provide you with professional and amazing customer service—we’ll be sure to recognize them for their outstanding work. We always enjoy seeing you as well and look forward to your next visit!Jose A
DALLAS, TX | 2026 GMC Sierra 1500March 19, 2026Great helpResponse from GATEWAY GMC
March 20, 2026Standard Professional Response (Recommended): Thank you for your 5-star review, Jose! We truly appreciate your feedback and are glad to hear you received great help from our team. Thank you for choosing Gateway GMC—we look forward to assisting you again!Tina G
RICHARDSON, TX | 2022 GMC TerrainMarch 17, 2026Outstanding service!!Response from GATEWAY GMC
March 18, 2026Thank you, Tina, for your 5-star review! We’re thrilled to hear you had an outstanding service experience with us. Providing quality repairs and making sure your vehicle is returned in excellent condition is always our top priority. We truly appreciate your support and look forward to assisting you again in the future! —Gateway GMC TeamGerald C
DALLAS, TX | 2021 GMC AcadiaMarch 12, 2026Service handled quickly and associate very informative and courteous.Response from GATEWAY GMC
March 12, 2026Thank you for taking the time to share your feedback, Judy! We’re glad to hear your service visit was handled quickly and that our team provided informative and courteous assistance. Delivering clear communication and efficient service is always our goal. We truly appreciate your support and look forward to serving you again at Gateway GMC.John N
DALLAS, TX | 2023 GMC YukonMarch 11, 2026Was in for service last week & couldn’t be happier with my Experience! Started with your All-Star service Representative, Gracie, she’s awesome! She meets with her big smile & positive attitude & asks detailed questions on what my needs are - very professional! Needed a few things that I didn’t realize and got those taken care of too, saving me a trip back in a month. Great experience- Thanks & take care - JackResponse from GATEWAY GMC
March 11, 2026Jack, thank you for taking the time to share such a thoughtful review. We truly appreciate your kind words about your recent service visit with us at Gateway GMC. Gracie takes great pride in providing attentive and professional service, and it’s wonderful to hear that her positive attitude, detailed communication, and commitment to taking care of your needs helped make your experience such a great one. Catching those additional items ahead of time to save you another trip is exactly the level of service we strive to provide. We appreciate your trust in our team and look forward to assisting you again whenever you need us. Thanks again for choosing Gateway GMC!Ira B
GARLAND, TX | 2025 GMC Sierra 2500 HDMarch 9, 2026Service was excellent, a pleasant experienceResponse from GATEWAY GMC
March 9, 2026Thank you for the great feedback! We're glad to hear your experience with our team at Gateway GMC was pleasant and that the service met your expectations. Providing friendly, professional service is always our goal, and we truly appreciate you taking a moment to share your experience. We look forward to assisting you again in the future. — Gateway GMC TeamMoutasem Y
GRAND PRAIRIE, TX | 2026 GMC Sierra 1500March 3, 2026The GMC team made the entire process simple and stress-free. Chris Kown was especially helpful. He explained everything clearly and made sure all details were organized and completed properly. I truly appreciate the excellent service and support. Very satisfied with my GMC experienceResponse from GATEWAY GMC
March 4, 2026Thank you for taking the time to share your experience with us. We’re very pleased to hear that our team made the process simple and stress-free for you. Providing clear communication and an organized, efficient experience is something we take great pride in. Chris Kown will be especially happy to hear your kind words. He works hard to ensure every customer fully understands the process and feels confident in their GMC experience. We truly appreciate your business and thank you for choosing Gateway GMC. We look forward to assisting you again in the future.John Phillip R
MIDLOTHIAN, TX | 2026 GMC Sierra 2500 HDMarch 3, 2026We had a great experience with Robert Pope and the dealership. Robert worked hard for us to get what we want. Thank You!Response from GATEWAY GMC
March 3, 2026Thank you, John, for the outstanding 5-star review and for choosing Gateway GMC for your new 2026 Sierra 2500 HD! We’re thrilled to hear you had a great experience working with Robert Pope. Robert takes tremendous pride in working hard for his customers and making sure they get exactly what they’re looking for, and it’s great to know that showed throughout your purchase. We truly appreciate your business and your trust in our dealership. Congratulations on your new Sierra 2500 HD — that’s an incredible truck — and welcome to the Gateway GMC family! If you ever need anything, we’re just a call away.